This service will allow an individual to reset an expired or forgotten password by answering a few security questions.  

But before you can use the self-service password application, it is necessary to register for the service and set up your security questions and answers.

To Register:
1)  Open,, using an internet browser.
2)  Sign in using your email username and password.
3)  Follow steps to select your security questions and enter your valid responses.

If you still need a little more information, ACCESS has created a video tutorial covering the registration process, usage and features
of the self-service password application.

Tutorial Sections

Self-Service Registration:  0s - 1m35s

Change Password:  1m36s - 3m41s

Email Groups:  3m42s - 5m02s
Mobile App:  5m03s - 6m1s

Reset Password:  6m2s - 7m48s

Contact Information:  7m49s - 8m19s

Now that you are registered on the Self-Service Password site and configured your security information you can visit if you forget or wish to change your email password.